FAQ
Answers to common questions about Mato London tumblers and straws
Are Mato London tumblers and straws BPA-free?
Yes. All Mato London tumblers and stainless steel straws are made from BPA-free, food-grade materials.
Are Mato London products dishwasher safe?
Hand washing is recommended for the best lifespan. Avoid microwaving or freezing, and avoid using with carbonated drinks under pressure, as this may cause leakage.
How long do Mato London tumblers keep drinks cold or hot?
Our 40oz insulated tumblers keep drinks cold for up to 6 hours and hot for up to 5 hours, thanks to double-wall vacuum insulation.
Do Mato London replacement straws fit my Stanley Quencher?
Yes — our stainless steel replacement straws (10mm x 315mm) are designed to fit the Stanley Quencher 40oz and most other large 40oz tumblers with a similar opening size.
What's included with the replacement straws?
Each set includes the stainless steel straw(s), a cleaning brush, and a velvet carry pouch.
Do you ship across the UK, and is it free?
Yes — we offer free standard shipping across the UK on all orders.
What's your returns policy?
We offer 7-day returns on unused items in original condition. Contact support@matolondon.co.uk to start a return.
Are Mato London tumblers safe for children to use?
Our tumblers are designed for everyday use, but we recommend supervising children when using straws or any product with small or loose parts to prevent choking hazards.
Where is Mato London based?
Mato London is a UK-based drinkware brand, with all orders shipped from the UK.
Designed in London. Made for Everyday Life.
At Mato London, we believe your drinkware should be as stylish as it is practical. Inspired by the timeless elegance and energy of London, our premium tumblers, mugs, and bottles are crafted to fit seamlessly into modern lifestyles.
From busy mornings to long journeys, our insulated designs keep your drinks at the perfect temperature while helping you make a more sustainable choice every day.